Lehi has grown fast, and its water problems follow its housing. Newer subdivisions bring appliance hookups, water heaters and irrigation connections as the usual sources of leaks, while the older streets near Main Street have plumbing with more years on it. This page covers water damage restoration in Lehi, ZIP 84043, and what our crews do after a loss.
Newer homes, different failure points
The city's General Plan calls Lehi one of the fastest growing communities in the Western United States. In a house that is only a few years old, a leak rarely comes from corroded pipe. A washing machine hose, a water heater connection or a refrigerator line is the more likely culprit, and a finished basement can hide the result for weeks. Moisture meters and thermal imaging find what the eye cannot.
In older parts of the city, the story shifts. Wines Park, at 500 to 600 North Center, and the Lehi Roller Mills at 900 East Main from 1905 and 1906 sit in a part of town where homes were built decades before the subdivisions. Older supply lines and cast iron drains deserve a plumber's attention before they fail.
Lehi at a glance
ZIP 84043. The city Water Department runs culinary water, sewer and pressurized irrigation. Landmarks include Wines Park, Thanksgiving Point, the Main Street core and Utah Lake to the south. Our dispatch line is available around the clock for emergencies.
Dry Creek, the Murdock Canal and Lehi's drainage
Lehi's storm drain plan calls Dry Creek the only FEMA-studied channel in the city and traces it from the northeast through the middle of town to Utah Lake.
Other drainages include the Waste Ditch, which flows to the Jordan River, Cedar Hollow, Spring Creek and the Murdock Canal along SR-92. The canal was piped in 2012. Homes near any of these should know whether they sit inside a mapped floodplain, because the city's floodplain rules appear in its Development Code and work in the 100-year floodplain needs a floodplain development permit.
The city is a National Flood Insurance Program member, which means residents can buy flood coverage. A standard flood policy typically takes 30 days to become active, so the time to buy is well before spring. Standard homeowners coverage typically excludes flood.
When water is spreading in Lehi
If water is still moving through your Lehi home, the first minutes matter. Our 24/7 line takes the call at any hour, and we offer same-day response when available. Do these things while the crew is arranged.
Shut it off
Close the main water valve at the house, or the shutoff under the fixture. A water heater leak has its own shutoff on the supply line.
Stay out of live water
If it touches outlets or the panel, stay out and call the utility or 911 first. Do not unplug anything while standing in water.
Move what you can
Take electronics, papers and soft furniture to a dry room, and photograph the damage before moving it.
Call with your address
Tell dispatch your street, the source and how long the water has been there so the right equipment is loaded.
| Factor | Common in Lehi | Effect on the job |
|---|---|---|
| Finished basements | Widespread in newer subdivisions | Drywall and carpet against concrete need careful drying |
| Appliance and heater leaks | Frequent source in newer homes | Often clean water, so speed saves materials |
| Irrigation system breaks | System runs April 15 to October 15 | Water is untreated and handled with that in mind |
| Creek and ditch drainage | Dry Creek and several ditches | Flood coverage and floodplain status matter |
Permits, cost and insurance
Lehi routes building permits through its Building Permit Submittal Portal and publishes a residential basement finish checklist. Our crews explain the scope and the price before work starts, based on the water category, the area, the materials, the drying days and the rebuild.
The Utah Insurance Department says sewer and drain backups are not covered under most standard homeowners policies, and that frozen pipes may not be covered if the damage is due to negligence. Review your policy and call your insurer early.
Services for Lehi include water mitigation, water damage cleanup and water damage repair. If mold shows up after a slow leak, see mold remediation. Crews also serve Alpine and Pleasant Grove on the same dispatch.
Stay safe while you wait for the crew
- Turn off power to wet areas at the breaker only if you can reach the panel without standing in water
- Stay out of rooms with sagging ceilings and standing water that touches outlets
- Do not use a household vacuum on water, and keep children and pets away from the wet area
- Wear gloves and boots if water may be contaminated, and wash your hands afterward
- Take photos before moving anything, since your insurer will ask for them
Questions from Lehi homeowners
Water in a Lehi home?
Call dispatch and describe what you see. Same-day response when available, with scope and price explained before work starts.
We serve ZIP 84043, which covers Lehi from the Main Street core and Wines Park near 500 North Center to the Traverse Mountain area on the north side. Other ZIPs that mention Lehi as an alternate name belong to neighboring cities, so give dispatch your street address when you call.
Yes. Dispatch is answered 24/7 and crews head to Lehi with pumps and extraction units. We offer same-day response when available, without promising an exact arrival time.
The city says it is a National Flood Insurance Program member and that Dry Creek is the only FEMA-studied channel in Lehi. Whether your own address is in a mapped floodplain depends on the lot, so look it up at the FEMA Flood Map Service Center and ask the city's engineering department.
Lehi's building department takes permit applications through its online portal and publishes a residential basement finish checklist. For other repairs, ask the department, since its public page does not spell out repair rules.
The city's Water Department runs the pressurized irrigation system, and the season runs from April 15 to October 15 under city ordinance. Call the department about the line up to your meter, and call us for the water inside your home.
Water still spreading or a question this page did not cover? Call (385) 988-9410